Should you use TurboTax?

Nowadays, most tax returns are prepared using computer software.  Software calculates automatically and helps preparers avoid making silly mistakes.  In fact, the IRS requires paid tax preparers to use professional grade tax software and file returns electronically.

As for the consumer products, The New York Times has reviewed TurboTax and other brands and you can read their reviews here and here.  Like the Times said, TurboTax is a fairly good product and does a good job with straightforward tax returns. 

Two big drawbacks:

Too expensive, and not a good value 

In just the first quarter of 2011, TurboTax spent $23 million at NBC alone for advertising!  You’re paying for that.  And still the program’s owner makes a pretty healthy profit.

TurboTax’s list price is $79.99.  And the program has a lot of extra charges embedded in the software.  By the time you’re finished with those extra charges, you’re approaching professional rates.  Except you’re doing the work yourself and don’t have the expertise of a good tax guy or gal to help you.

Looking at other comparable programs out there, tax software is very overpriced.  I think it should be priced under $20, not around $80.

What if you goof? 

Tax software can be convenient, but not always accurate.  Remember, you’re still held responsible for what’s on your return. 

If you use tax software, your return is considered self-prepared.   In short, as far as the IRS is concerned, you get the blame, not TurboTax.  You won’t go to jail for accidently transposing a number, but you may have to pay penalties and interest.

  • Penalties are often waived if you relied in good faith on a CPA or lawyer, BUT the courts have upheld IRS penalties if the taxpayer relied on TurboTax or another brand of tax software!
  • If you miss claiming a $500 tax credit, the IRS won’t tell you that.  You just paid an extra 500 bucks in taxes.  (The New York Times found several deductions and credits that TurboTax missed!)

My Recommendations:

  • If your income is under $57,000, you can use the tax software and efile at the IRS website for free.  Why pay $80 (or more) for something that’s free?
  • If you made over $57,000, is your return really that straightforward?  Could a professional identify opportunities to reduce your tax bill?  (If you made under $57,000, a professional may still help you get a bigger refund.)
  • If your return really is straightforward, save money and file a paper return for free!  (You’re only doing 1 or 2 returns, not dozens or hundreds.)
    • The IRS has all the paper forms and instructions available at their website.   You can call their 800 number for free advice. 
    • For more tax tips, buy J.K. Lasser’s Your Income Tax, written by my friend Barbara Weltman.  It’s updated every year and only $15 at Amazon! 
    • Calculators are available at the dollar store.  And it will cost you less than a dollar to mail your return at the post office!

The Bottom Line 

Save your money.  Do it yourself on paper or call a professional.

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